Glia Blog | Digital Customer Service Explained

Conversational AI banking can drastically reduce customer acquisition costs while also delivering better customer experiences.

Glia, an industry provider delivering platforms that combine technology with a human touch to give organizations seamless member experiences, was presented the...

We are so proud to announce that Glia has raised $20 million in additional funding led by Insight Venture Partners. In addition...

AI-powered virtual financial assistants can open new conversations with customers and help personalize the user experience like never before.

Trust is at the heart of every exchange—trust in other people, but also in organizations, and even in technology like artificial intelligence (AI).

If customers don’t trust a bank’s chatbot, they won’t unlock value from it—and the chatbot is just another unused feature within their banking app.

Artificial intelligence (AI) and financial services have one thing in common—consumers don’t trust them. We examine how FIs can build consumer trust.

AI regulation is coming down the track—banks have a choice between getting crushed by the train or helping to drive it. Read our 6 tips to benchmark AI standards.

We explore 5 steps you can take to prepare your bank for customer-facing AI applications so that you can realize the full potential of conversational AI.

Shortly after we decided to go through a complete company rebrand, Glia (formerly SaleMove) headed overseas to demo at FinovateEurope 2019. After...