Steven Kaish, Author at Glia Blog | CX Explained

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call center

Customer Experience

The Times They Are a-Changing: Talent in the Contact Center Part...

Steven Kaish - January 6, 2020

rick delisi

Uncategorized

Member Effort – The Key to Member Loyalty

Steven Kaish - November 12, 2019

Change in the Contact Center

Customer Support

The Times They Are a-Changing: Talent in the Contact Center ...

Steven Kaish - July 29, 2019