Steven Kaish, Author at Glia Blog | Digital Customer Service Explained

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contact center

Customer Engagement

The Times They Are a-Changing: Talent in the Contact Center Part...

Steven Kaish - July 8, 2020

contact center of the future

AI Bots

The Times They Are a-Changing: Talent in the Contact Center Part...

Steven Kaish - June 11, 2020

call center

Customer Experience

The Times They Are a-Changing: Talent in the Contact Center Part...

Steven Kaish - January 6, 2020

Change in the Contact Center

Customer Support

The Times They Are a-Changing: Talent in the Contact Center ...

Steven Kaish - July 29, 2019