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Saturday, March 6, 2021
Glia Blog | Digital Customer Service Explained
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Posts by Steven Kaish
Steven Kaish
8 POSTS
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Contact Center
Organizing the Contact Center to Drive the Digital Experience for Customer-Centricity...
Steven Kaish
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February 19, 2021
AI Bots
How to Manage a Virtual Agent – Fate of the Bots...
Steven Kaish
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January 20, 2021
Customer Experience
The Times They Are a-Changing: Talent in the Contact Center Part...
Steven Kaish
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October 7, 2020
Customer Engagement
The Times They Are a-Changing: Talent in the Contact Center Part...
Steven Kaish
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August 20, 2020
Customer Engagement
The Times They Are a-Changing: Talent in the Contact Center Part...
Steven Kaish
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July 8, 2020
AI Bots
The Times They Are a-Changing: Talent in the Contact Center Part...
Steven Kaish
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June 11, 2020
Customer Experience
The Times They Are a-Changing: Talent in the Contact Center Part...
Steven Kaish
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January 6, 2020
Customer Support
The Times They Are a-Changing: Talent in the Contact Center ...
Steven Kaish
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July 29, 2019
