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Sunday, June 16, 2019
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Innovation
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Why AI Assisted Human Chat is the Next Big Thing
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5 Predictions for FinTech in 2016
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On the Podcast: Going Digital First at RFG with Shannon Spotswood
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Value of AI in Customer Service
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Five Myths About AI – Debunked
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Why the Phone’s Days are Numbered
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The Effect of Brexit on Fintech Around the World
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The Ultimate Support Agent Workstation
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Benefits of Omnichannel Customer Engagement Platforms
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Social Media and the Customer Experience
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Why Bots Alone Are Not a Smart Way to Lower Customer...
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August 27, 2018
Innovation is the Key to Effective Employee Incentive Programs
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How (And Why) To Disrupt The Insurance Industry
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On the Podcast: Going Digital First at RFG with Shannon Spotswood
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January 18, 2019
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