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Added Bonus: Digital Customer Service is More Secure
C-Suite

Added Bonus: DCS Is More Secure

Chris McManus -
C-Suite

Remote Team Building

Dan Michaeli -
Glia CEO Dan Michaeli recounts a “light bulb” moment he had during the early launch phase of the Digital Customer Service (DCS) platform.
C-Suite

“Phone” and “Voice” Aren’t The Same Thing

Chris McManus -
New book now available: Digital Customer Service: Transforming Customer Experience for an On-Screen World
C-Suite

Meeting Your Customers Where They Are

Chris McManus -
Now It's Our Turn: Signed Digital Customer Service Book
C-Suite

Now It’s Our Turn

Chris McManus -
zoom vs glia
C-Suite

Can Zoom Power a Contact Center?

Dan Michaeli -
Active Listening and Customer Service
C-Suite

Active Listening Applied to Customer Service

Dan Michaeli -
digital customer service
C-Suite

Does Your Site Really Need A Phone Number?

Dan Michaeli -
C-Suite

Digitally Transforming in 3 Quarters Instead of 3 Years

Dan Michaeli -
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