Monday, September 25, 2023
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Customer Interaction Strategy ROI: More Than Meets the Eye

The Reality You Don’t Want Your CFO To Know About

Meeting Your Customers Where They Are

Gratitude for YOU, the Digital Customer Service Community

Does Your Site Really Need A Phone Number?

Accelerating Conversational AI for Digital Customer Service

Can Zoom Power a Contact Center?

Now It’s Our Turn

The Reality of your Service Model That You Don’t Want Your CFO To Know About
C-Suite

The Reality You Don’t Want Your CFO To Know About

Rick Delisi -
Now It's Our Turn: Signed Digital Customer Service Book
C-Suite

Now It’s Our Turn

Chris McManus -
New book now available: Digital Customer Service: Transforming Customer Experience for an On-Screen World
C-Suite

Meeting Your Customers Where They Are

Chris McManus -
Added Bonus: Digital Customer Service is More Secure
C-Suite

Added Bonus: DCS Is More Secure

Chris McManus -
C-Suite

Digitally Transforming in 3 Quarters Instead of 3 Years

Dan Michaeli -
Active Listening and Customer Service
C-Suite

Active Listening Applied to Customer Service

Dan Michaeli -
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