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Customer Service: To Infinity and Beyond. Digitally Transform To Rediscover Your Love Of Serving Others

Digital Customer Service

Customer Service: To Infinity and Beyond

Rick Delisi - April 22, 2022

“Digital Customer Service” Book Named to Forbes’ List of Top Business Books of 2021

Customer Experience

“Digital Customer Service” Named to Forbes’ List of Top Business Books...

Jill Majors - January 14, 2022

Happy Holidays from Glia! Reflecting on the Success of 2021

C-Suite

Gratitude for YOU, the Digital Customer Service Community

Dan Michaeli - December 23, 2021

Added Bonus: Digital Customer Service is More Secure

C-Suite

Added Bonus: DCS Is More Secure

Chris McManus - October 1, 2021

We Have Transformed Into Digital-First Beings

C-Suite

We Have Transformed Into Digital-First Beings

Chris McManus - September 17, 2021

OnScreen Digital Customer Service is Not Just for Digital Natives Anymore

Customer Experience

Digital Customer Service is Not Just for Digital Natives Anymore

Chris McManus - September 10, 2021

Glia CEO Dan Michaeli recounts a “light bulb” moment he had during the early launch phase of the Digital Customer Service (DCS) platform.

C-Suite

“Phone” and “Voice” Aren’t The Same Thing

Chris McManus - September 8, 2021

New book now available: Digital Customer Service: Transforming Customer Experience for an On-Screen World

C-Suite

Meeting Your Customers Where They Are

Chris McManus - August 31, 2021

Now It's Our Turn: Signed Digital Customer Service Book

C-Suite

Now It’s Our Turn

Chris McManus - August 27, 2021