Swati Kumar, Author at Glia Blog | Digital Customer Service Explained

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Wealth Management Technology

Customer Experience

Wealth Management and Technology: The Missing Link

Swati Kumar - March 30, 2017

apple

Customer Experience

The Apple Store’s Evolution of Customer Experience

Swati Kumar - September 29, 2016

FinovateBlogPost

Customer Experience

5 Things to Look for at FinovateFall 2016

Swati Kumar - September 7, 2016

Adventurer CX

Customer Experience

The Adventurer CX: What’s Your CX Personality?

Swati Kumar - April 8, 2016

Orderly CX

Customer Experience

The Orderly CX: What’s Your CX Personality?

Swati Kumar - April 7, 2016

Harmonizer CX

Customer Experience

The Harmonizer CX: What’s Your CX Personality?

Swati Kumar - April 6, 2016

Logical CX

Customer Experience

The Logical CX: What’s Your CX Personality?

Swati Kumar - April 5, 2016

Fintech Predictions 2016

Innovation

5 Predictions for FinTech in 2016

Swati Kumar - February 8, 2016

4 Customer Phrases

Customer Experience

4 “Customer” Phrases You’re Messing Up

Swati Kumar - January 5, 2016

8 UI Fixes

Customer Experience

8 UI Fixes to Set Conversion Rates on Fire

Swati Kumar - December 1, 2015

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