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Glia Blog | Digital Customer Service Explained
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Posts by Jeffrey Mack
Jeffrey Mack
52 POSTS
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Customer Experience
Podcast: IBM’s Karl Haller on the Importance of Leveraging Data
Jeffrey Mack
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December 8, 2016
Customer Experience
Introducing Movers & Shakers: A Podcast on Customer Experience
Jeffrey Mack
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December 8, 2016
Customer Experience
The CX Fund
Jeffrey Mack
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November 22, 2016
Customer Engagement
The Automotive Retail Revolution
Jeffrey Mack
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November 8, 2016
Customer Engagement
How High-Touch Engagement Increases Conversion
Jeffrey Mack
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October 20, 2016
Customer Experience
Putting a Face to a Name Online
Jeffrey Mack
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October 10, 2016
Customer Experience
Glia at FinovateFall 2016
Jeffrey Mack
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September 28, 2016
Customer Engagement
5 Customer Support Pain Points You Can Avoid
Jeffrey Mack
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July 26, 2016
Customer Experience
The Pavlovian Nature of CX
Jeffrey Mack
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July 8, 2016
Customer Experience
3 Ways to Measure CX Success
Jeffrey Mack
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June 10, 2016
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