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Tuesday, March 21, 2023
Glia Blog | Digital Customer Service Explained
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Posts by Jeffrey Mack
Jeffrey Mack
52 POSTS
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AI Bots
Bots from Hype to Reality
Jeffrey Mack
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August 30, 2017
Customer Experience
Podcast: Understanding What Customers Really Want at Philadelphia Insurance Companies
Jeffrey Mack
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May 19, 2017
Customer Experience
Making “How May I Help You?” A Thing of the Past
Jeffrey Mack
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May 4, 2017
Customer Experience
Glia Wins 4th Finovate Best of Show
Jeffrey Mack
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April 28, 2017
Customer Experience
CX Fund Update – Is Customer Experience a Good Indicator for...
Jeffrey Mack
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March 24, 2017
AI Bots
Podcast: Balancing Bots & Humans at Bank of America
Jeffrey Mack
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March 17, 2017
Customer Experience
2017 Customer Experience Predictions
Jeffrey Mack
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February 14, 2017
Customer Experience
Podcast: Getting to Why and the Importance of Customer Advocacy at...
Jeffrey Mack
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January 20, 2017
Customer Experience
Podcast: Reinventing Customer Service at BaubleBar
Jeffrey Mack
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December 29, 2016
Customer Experience
The Customer Experience Layer Cake
Jeffrey Mack
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December 21, 2016
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