Home Search
virtual assistant - search results
If you're not happy with the results, please do another search
How to Drive Increased Digital Adoption With AI-Powered Chatbots
Keep it: friendly, direct, familiar, fast. Conversational AI chatbots utilize 4 distinct techniques to create strong digital retention.
Chatbot for Q2 is a Banking Digital Concierge
Our banking chatbot for Q2 is an AI-driven conversational assistant – built specifically for banks and credit unions – that enhances the customer experience by using easy to understand language to improve digital engagement.
Finn AI’s Conversational AI Chatbot Capability is Now Available on the Q2 Digital Banking...
Q2 Digital Banking customers can now offer intelligent automated assistance in their mobile and online banking channels.
Serving the Customer of the Future: Online Journeys
What typically happens when a new prospective customer lands on your website? Attracting visitors on your web properties is only half the...
The Future of AI Management
At this point everyone has heard of Artificial Intelligence and it continues to grow in popularity across businesses and industries. By utilizing...
Customer Support is Better with Artificial Intelligence
Research suggests that across the board customers prefer to self serve for routine tasks & queries. Here's why offering a combination of options works best.
Beyond NLP Intents and Responses
Build or buy? A simplistic intent to response mapping method may not work well long term since the chatbot struggle to differentiate between queries.
Data-Driven Model Proves the ROI of Conversational AI in Banking
With potential cost savings conversational AI banking can deliver in customer service alone, the timing is perfect now to start your chatbot journey.
6 Trust-Eroding Behaviors to Avoid With Your Banking Chatbot
If customers don’t trust a bank’s chatbot, they won’t unlock value from it—and the chatbot is just another unused feature within their banking app.
AI & Financial Services Can Work Together to Rebuild Consumer Trust
Artificial intelligence (AI) and financial services have one thing in common—consumers don’t trust them. We examine how FIs can build consumer trust.