Sunday, December 3, 2023
Home Authors Posts by Lisa Hallas

Lisa Hallas

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Time to be Cutting-Edge, Not Cutting Corners on Member-Facing Technology
Digital Customer Service

Time to be Cutting-Edge, Not Cutting Corners on Member-Facing Technology

Lisa Hallas -
Using the Right Interaction Platform to Fight Fraud
Technology

Using the Right Interaction Platform to Fight Fraud

Lisa Hallas -
Virtual Assistants: Efficiency & Customer Self-Service
AI Bots

Virtual Assistants: Efficiency & Customer Self-Service

Lisa Hallas -
Don’t Forget Digital Customer Interactions When You Think of Cybersecurity
Technology

Don’t Forget Digital Customer Interactions When You Think of Cybersecurity

Lisa Hallas -
Manage High Call Volumes & Increase Satisfaction with Conversational Chatbots
AI Bots

Manage High Call Volumes & Increase Satisfaction with Conversational Chatbots

Lisa Hallas -
Customer Experience

Community Banking Month: Celebrating the Impact of Community Bankers

Lisa Hallas -
Customer Service Staffing Takes More Than Luck
Contact Center

Customer Service Staffing Takes More Than Luck

Lisa Hallas -
Meeting High Consumer Demands for Online Account Opening with Digital Customer Service
Customer Engagement

Meeting High Consumer Demands for Online Account Opening with Digital Customer...

Lisa Hallas -
Three Ways To Win Over Personal Lending Customers
Customer Engagement

Three Ways To Win Over Personal Lending Customers

Lisa Hallas -
Supporting Financial Wellness in the New Year and Beyond
Customer Engagement

Supporting Financial Wellness in the New Year and Beyond

Lisa Hallas -
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