Tuesday, November 5, 2024
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Glia CEO Dan Michaeli recounts a “light bulb” moment he had during the early launch phase of the Digital Customer Service (DCS) platform.
C-Suite

“Phone” and “Voice” Aren’t The Same Thing

Chris McManus -
Now It's Our Turn: Signed Digital Customer Service Book
C-Suite

Now It’s Our Turn

Chris McManus -
Supercharge P&C Insurance Sales with the Digital Customer Experience
Customer Engagement

Increasing Sales Results for Property & Casualty Insurance

Jill Majors -
Is your customer experience consistent on and offline? Deliver a digital-first experience to meet customers where they are: On Screen.
Customer Experience

A Tale of Two CXs

Rick Delisi -
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