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Rick Delisi

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Co-Author, “The Effortless Experience” and "Digital Customer Service: Transforming Customer Experience for an On-Screen World."
Rick Delisi - Why I Joined Glia
Customer Experience

Why I Joined Glia

Rick Delisi -
Agents shouldn't have to say "How May I Help You?"
Customer Experience

Get Your Agents To Stop Asking This One Question

Rick Delisi -
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