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Sunday, October 13, 2024
Glia Blog | Digital Customer Service Explained
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Posts by Rick Delisi
Rick Delisi
36 POSTS
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Co-Author, “The Effortless Experience” and "Digital Customer Service: Transforming Customer Experience for an On-Screen World."
Contact Center
What If Every Phone Call Was Considered a Failure?
Rick Delisi
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August 20, 2021
Customer Support
How Does it Feel to be on the Front Line of...
Rick Delisi
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July 2, 2021
Customer Experience
A Tale of Two CXs
Rick Delisi
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June 18, 2021
Digital Customer Service
Keeping PACE With Digital-First Customers
Rick Delisi
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June 11, 2021
Customer Experience
Why I Joined Glia
Rick Delisi
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February 10, 2021
Customer Experience
Get Your Agents To Stop Asking This One Question
Rick Delisi
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February 1, 2021
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