• Visit Glia.com
  • We’re Hiring
  • Request a Demo
Search
Friday, May 9, 2025
Glia Blog | Digital Customer Service Explained
  • Visit Glia.com
  • We’re Hiring
  • Request a Demo
Home Authors Posts by Jill Majors

Jill Majors

29 POSTS 0 COMMENTS
Reliability, Security, and Scalability: The New Imperatives for Call Center Software
Contact Center

Reliability, Security, and Scalability: The New Imperatives for Call Center Software

Jill Majors - February 6, 2025
Delivering Value and Efficiency Through Interactions
Innovation

Delivering Value and Efficiency Through Interactions

Jill Majors - December 22, 2023
Customer Surveys: Necessary But Insufficient
Customer Engagement

Customer Surveys: Necessary But Insufficient

Jill Majors - December 1, 2023
Haunted Over the Holidays: How Digital Customer Service Improves Your Seasons Greetings
Contact Center

Haunted Over the Holidays?

Jill Majors - October 28, 2022
How Do You Ensure Your Engagement Platform is Secure?
Technology

How Do You Ensure Your Engagement Platform is Secure?

Jill Majors - July 8, 2022
Maintaining Human Connections in a Digital-First World
Customer Engagement

Maintaining Human Connections in a Digital-First World

Jill Majors - May 13, 2022
Digital Customer Service with SMS, Secure Messaging, and Voice Improve Collections
Customer Engagement

How to Improve Collections Through Seamless Interactions

Jill Majors - April 15, 2022
Insurers Find Marketing Value in Digital Customer Service
Insurance

Insurers Find Marketing Value in Digital Customer Service

Jill Majors - April 1, 2022
Putting the Us in Customer
Customer Experience

Putting the Us in Customer

Jill Majors - February 4, 2022
“Digital Customer Service” Book Named to Forbes’ List of Top Business Books of 2021
Customer Experience

“Digital Customer Service” Named to Forbes’ List of Top Business Books...

Jill Majors - January 14, 2022
123Page 1 of 3
Glia logo footer
ABOUT US
Glia creates digital-first moments that simplify and transform communications between financial institutions and their customers using Messaging, Video, Voice, CoBrowsing, and Artificial Intelligence.
FOLLOW US
  • © Glia Technologies Inc. All rights reserved 2023
Privacy Policy I Cookie Preferences