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Friday, May 9, 2025
Glia Blog | Digital Customer Service Explained
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Home Authors Posts by Dan Michaeli

Dan Michaeli

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How TV Should Guide Your 2025 Contact Center Approach
C-Suite

How TV Should Guide Your 2025 Contact Center Approach

Dan Michaeli - November 15, 2024
AI Bots

Accelerating Conversational AI for Digital Customer Service

Dan Michaeli - June 24, 2022
$1B Valuation - Gratitude and Growth: Taking Digital Customer Service to the Next Level
Culture

Gratitude and Growth: Taking Digital Customer Service to the Next Level

Dan Michaeli - March 25, 2022
Happy Holidays from Glia! Reflecting on the Success of 2021
C-Suite

Gratitude for YOU, the Digital Customer Service Community

Dan Michaeli - December 23, 2021
zoom vs glia
C-Suite

Can Zoom Power a Contact Center?

Dan Michaeli - June 16, 2020
Active Listening and Customer Service
C-Suite

Active Listening Applied to Customer Service

Dan Michaeli - May 19, 2020
digital customer service
C-Suite

Does Your Site Really Need A Phone Number?

Dan Michaeli - May 12, 2020
C-Suite

Digitally Transforming in 3 Quarters Instead of 3 Years

Dan Michaeli - April 29, 2020
C-Suite

Remote Team Building

Dan Michaeli - April 24, 2020
customer interaction
Customer Experience

How To Raise The (Painfully Low) Bar On Customer Service Calls

Dan Michaeli - August 16, 2018
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