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Why The Glia Virtual Assistant Is Now Trusted by Over 100 Banks and Credit...
Here’s how the Glia Virtual Assistant has become one of the most trusted AI solutions in the financial services industry.
Virtual Assistants: Efficiency & Customer Self-Service
Virtual assistants provide customer self-service and easily handle routine inquiries for cost-effective automation. Here are 3 possible approaches to take.
How AI-Powered Virtual Assistants Can Improve Employee Retention
Glia’s AI-powered banking chatbot offers much-needed relief to call centers, freeing up agent time to focus on personal, high value conversations.
Virtual Assistants Help Banks and Credit Unions When Their Customers Need Them Most
Are your customers or members able to get help when they need it, no matter when that may be? We look at recent holiday banking trends.
Conversational Banking Summit – How Virtual Assistants Will Evolve in Credit Unions and Community...
Thoughts and key take-aways from the Conversational Banking Summit session discussing how conversational AI is evolving in banks and credit unions.
PSECU Brings Life to Virtual Assistants
When PSECU, Pennsylvania's largest credit union, implemented Glia's chat functionality back in 2016, they saw a large increase in chat volumes...
The Case for AI in Banking?
A top-three US credit card issuer achieved success in increasing new card applications by 25% using an AI-based virtual assistant chatbot.
Does Your Banking Chatbot Make You Happy?
How we use sentiment analysis of banking interactions to determine the outcome of interactions with Glia Virtual Assistants.
The Importance of Customer Centricity
Learn the importance of Customer Centricity and how to achieve it in order to generate a game-changing impact on your business.
The Rise and Efficiency of a Unified Interaction Team
How to evolve to a staffing & operational model that unifies and takes control over ALL of your customer interactions. Imagine: 1 unified interaction team.