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10 Tips for Writing Effective Virtual Assistant Responses
Learn from Glia’s own conversational designers as they share how to craft effective responses for your virtual assistant.
Why The Glia Virtual Assistant Is Now Trusted by Over 100 Banks and Credit...
Here’s how the Glia Virtual Assistant has become one of the most trusted AI solutions in the financial services industry.
Virtual Assistants: Efficiency & Customer Self-Service
Virtual assistants provide customer self-service and easily handle routine inquiries for cost-effective automation. Here are 3 possible approaches to take.
How AI-Powered Virtual Assistants Can Improve Employee Retention
Glia’s AI-powered banking chatbot offers much-needed relief to call centers, freeing up agent time to focus on personal, high value conversations.
Virtual Assistants Help Banks and Credit Unions When Their Customers Need Them Most
Are your customers or members able to get help when they need it, no matter when that may be? We look at recent holiday banking trends.
Conversational Banking Summit – How Virtual Assistants Will Evolve in Credit Unions and Community...
Thoughts and key take-aways from the Conversational Banking Summit session discussing how conversational AI is evolving in banks and credit unions.
PSECU Brings Life to Virtual Assistants
When PSECU, Pennsylvania's largest credit union, implemented Glia's chat functionality back in 2016, they saw a large increase in chat volumes...
AI Virtual Agents – The Future of Digital Customer Service
See the benefits of an AI virtual agent in banking, important considerations, and where to find a purpose-built AI assistant for the financial industry.
Buyer Beware: Dr. Ken Conroy on Building vs. Buying Intelligent Assistants
Which intelligent assistant solution is right for a first foray into AI banking? Dr. Ken Conroy establishes a key difference to keep in mind.
The Case for AI in Banking?
A top-three US credit card issuer achieved success in increasing new card applications by 25% using an AI-based virtual assistant chatbot.