Glia Blog | Digital Customer Service Explained

A few weeks ago, we had the pleasure of demoing some of the newest features we've released at the annual FinovateFall. For those of...

A lot has changed in the short amount of time since the day the United Kingdom formally severed ties with the rest of the...

These days, consumers are becoming more and more connected to non-stop content that is based on their personal preferences. This flow of information spills...

Successful companies understand that the customer experience doesn’t end once the sale is completed. Although not as sexy as marketing and customer service, the...

Research has shown that adding video chat for business can foster many benefits: longer customer visits and positive brand association, reduced drop offs, declining...

What is the 7% rule? Believe it or not, only 7% of all communication is conveyed verbally. That might sound very low, but factoring in...

Customers, especially those in the digital space, increasingly have  more choices than ever before. Most of us generally assume that more variety is linked...

We understand the importance of customer experience, but what is the actual correlation between customer experience and revenue growth? Is it even possible to...

The premier fintech event of the year, FinovateFall promises to showcase some of the greatest new tech for financial services! If you can make...

Innovative training on this nation is instantly turning into a need inside firm team as an alternative to an extravagance. Within the past the...