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Friday, May 9, 2025
Glia Blog | Digital Customer Service Explained
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Home Authors Posts by Chris McManus

Chris McManus

27 POSTS 0 COMMENTS
Added Bonus: Digital Customer Service is More Secure
C-Suite

Added Bonus: DCS Is More Secure

Chris McManus - October 1, 2021
We Have Transformed Into Digital-First Beings
C-Suite

We Have Transformed Into Digital-First Beings

Chris McManus - September 17, 2021
OnScreen Digital Customer Service is Not Just for Digital Natives Anymore
Customer Experience

Digital Customer Service is Not Just for Digital Natives Anymore

Chris McManus - September 10, 2021
Glia CEO Dan Michaeli recounts a “light bulb” moment he had during the early launch phase of the Digital Customer Service (DCS) platform.
C-Suite

“Phone” and “Voice” Aren’t The Same Thing

Chris McManus - September 8, 2021
New book now available: Digital Customer Service: Transforming Customer Experience for an On-Screen World
C-Suite

Meeting Your Customers Where They Are

Chris McManus - August 31, 2021
Now It's Our Turn: Signed Digital Customer Service Book
C-Suite

Now It’s Our Turn

Chris McManus - August 27, 2021
Replace Your Phone Number: Prioritize Digital Customer Service for a Better Experience
Customer Experience

Time to Replace Your Corporate Phone Number for a Digital-First Strategy

Chris McManus - July 30, 2021
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