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Saturday, January 28, 2023
Glia Blog | Digital Customer Service Explained
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Home Authors Posts by Chris McManus

Chris McManus

21 POSTS 0 COMMENTS
Improve Employee Experience to Reverse the Great Resignation Dover Federal Boosts Employee and Member Experiences
Customer Experience

Improve Employee Experience to Reverse the Great Resignation

Chris McManus - April 8, 2022
Glia Voices: Views on DEI
Culture

Glia Voices: Views on DEI

Chris McManus - March 18, 2022
Start your P&C Insurance Sales Engines with our Fun Infographic
Customer Experience

Rev Up P&C Insurance Sales with a Seamless Customer Journey

Chris McManus - November 19, 2021
P&C insurance carriers can boost sales and leave less money on the table by improving the Digital Customer Experience
Customer Engagement

Know When to Hold ‘Em: Winning More P&C Insurance Sales with...

Chris McManus - October 8, 2021
Added Bonus: Digital Customer Service is More Secure
C-Suite

Added Bonus: DCS Is More Secure

Chris McManus - October 1, 2021
We Have Transformed Into Digital-First Beings
C-Suite

We Have Transformed Into Digital-First Beings

Chris McManus - September 17, 2021
OnScreen Digital Customer Service is Not Just for Digital Natives Anymore
Customer Experience

Digital Customer Service is Not Just for Digital Natives Anymore

Chris McManus - September 10, 2021
Glia CEO Dan Michaeli recounts a “light bulb” moment he had during the early launch phase of the Digital Customer Service (DCS) platform.
C-Suite

“Phone” and “Voice” Aren’t The Same Thing

Chris McManus - September 8, 2021
New book now available: Digital Customer Service: Transforming Customer Experience for an On-Screen World
C-Suite

Meeting Your Customers Where They Are

Chris McManus - August 31, 2021
Now It's Our Turn: Signed Digital Customer Service Book
C-Suite

Now It’s Our Turn

Chris McManus - August 27, 2021
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