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Friday, May 9, 2025
Glia Blog | Digital Customer Service Explained
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Home Authors Posts by Chris McManus

Chris McManus

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No, Generative AI is Not the Latest Fright Night Monster
AI Bots

No, Generative AI is Not the Latest Fright Night Monster

Chris McManus - October 27, 2023
Glia Earns CUSO of the Year Award
Customer Experience

Glia Earns CUSO of the Year Award

Chris McManus - September 1, 2023
Glia Voices: Women in Technology
Culture

Glia Voices: Women in Technology

Chris McManus - July 14, 2023
Glia Voices: 3 Questions with Jay Choi, Chief Product Officer
Culture

Glia Voices: 3 Qs with Jay Choi, Chief Product Officer

Chris McManus - June 9, 2023
Glia Voices: On LGBTQ+ Pride and an Inclusive Workplace
Culture

Glia Voices: On LGBTQ+ Pride and an Inclusive Workplace

Chris McManus - May 26, 2023
DCS Summit: It's All About the Customers!
Customer Experience

DCS Summit – It’s All About Our Customers

Chris McManus - March 24, 2023
Major Upgrade to Glia Call Center Streamlines Phone and Digital Engagements Within Glia’s Interaction Platform
Contact Center

Major Upgrade to Glia Call Center Streamlines Phone and Digital Engagements...

Chris McManus - January 27, 2023
Streamlining the Digital Customer Experience Can Lower Abandonment Rates and Drive Up Loyalty
Digital Customer Service

Streamlining the Digital Customer Experience Can Lower Abandonment Rates and Drive...

Chris McManus - December 30, 2022
From Gen Z to Boomers: Meeting the Banking Needs of Each Generation
Customer Engagement

From Gen Z to Boomers: Meeting the Banking Needs of Each...

Chris McManus - December 2, 2022
Customer Service Needs of Every Generation Aren't as Different as You Think
Customer Engagement

The Customer Service Needs of Every Generation Aren’t as Different as...

Chris McManus - October 20, 2022
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