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Friday, December 20, 2024
Glia Blog | Digital Customer Service Explained
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Posts by Chris McManus
Chris McManus
27 POSTS
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AI Bots
No, Generative AI is Not the Latest Fright Night Monster
Chris McManus
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October 27, 2023
Customer Experience
Glia Earns CUSO of the Year Award
Chris McManus
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September 1, 2023
Culture
Glia Voices: Women in Technology
Chris McManus
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July 14, 2023
Culture
Glia Voices: 3 Qs with Jay Choi, Chief Product Officer
Chris McManus
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June 9, 2023
Culture
Glia Voices: On LGBTQ+ Pride and an Inclusive Workplace
Chris McManus
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May 26, 2023
Customer Experience
DCS Summit – It’s All About Our Customers
Chris McManus
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March 24, 2023
Contact Center
Major Upgrade to Glia Call Center Streamlines Phone and Digital Engagements...
Chris McManus
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January 27, 2023
Digital Customer Service
Streamlining the Digital Customer Experience Can Lower Abandonment Rates and Drive...
Chris McManus
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December 30, 2022
Customer Engagement
From Gen Z to Boomers: Meeting the Banking Needs of Each...
Chris McManus
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December 2, 2022
Customer Engagement
The Customer Service Needs of Every Generation Aren’t as Different as...
Chris McManus
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October 20, 2022
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