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Glia & Finn AI – The Ultimate in Digital Customer Service
Implementing the AI-driven chatbot helps to keep customer attention back onto the on-screen platforms where they want to be.
Finn AI’s Conversational AI Chatbot Capability is Now Available on the Q2 Digital Banking...
Q2 Digital Banking customers can now offer intelligent automated assistance in their mobile and online banking channels.
How a Data-Centric Approach Led Finn to World-Leading Conversational AI for Banking
Dr. Kenneth Conroy details how a data-centric approach led to a world-leading conversational AI for banking product.
Accelerating Conversational AI for Digital Customer Service
The Finn AI acquisition combines chatbot verticalization with Glia’s ability to scale, accelerating conversational AI for digital banking and beyond.
Conversational Banking Summit – How Conversational AI Is Changing Digital Banking
How Glia, Q2, & Finn AI (now part of Glia) come together to help FIs deliver an elevated, self-contained, and complete service experience.
Overcoming the Challenge of Providing 24/7 Customer Service is a Straightforward Solution
How do banks and credit unions deliver off-hours service that still creates the positive, loyalty-generating experience that customers expect on-hours?
How to Drive Increased Digital Adoption With AI-Powered Chatbots
Keep it: friendly, direct, familiar, fast. Conversational AI chatbots utilize 4 distinct techniques to create strong digital retention.
The Case for AI in Banking?
A top-three US credit card issuer achieved success in increasing new card applications by 25% using an AI-based virtual assistant chatbot.
Data-Driven Model Proves the ROI of Conversational AI in Banking
With potential cost savings conversational AI banking can deliver in customer service alone, the timing is perfect now to start your chatbot journey.
Conversational AI Speeds Up the Buyer Journey for Faster Customer Acquisition
Conversational AI banking can drastically reduce customer acquisition costs while also delivering better customer experiences.