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Monday, May 12, 2025
Glia Blog | Digital Customer Service Explained
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Home Authors Posts by Joy Yap

Joy Yap

11 POSTS 0 COMMENTS
visual engagement solution
Customer Engagement

What is Visual Engagement?

Joy Yap - September 26, 2017
digital salesperson
Customer Experience

Introducing the Digital Salesperson

Joy Yap - July 25, 2017
customer experience user experience
Customer Experience

User Experience vs. Customer Experience

Joy Yap - February 16, 2017
types of communication
Customer Experience

How to Use the 7% Rule to Leverage Customer Experience

Joy Yap - September 15, 2016
Banks CX
Customer Experience

3 CX Banking Success Stories

Joy Yap - August 11, 2016
Keys to Banking Success
Customer Experience

The Key to Banking Success: Competitive Rates or a Great Customer...

Joy Yap - August 9, 2016
5 Companies with Best CX
Customer Experience

5 Companies with the Best CX Strategies

Joy Yap - June 16, 2016
Goldman Sachs Evolving Banking
Technology

Goldman Sachs Is Evolving Banks

Joy Yap - May 24, 2016
Top 5 Cliche Sales Jargon
Customer Engagement

The Top 5 Cliche Sales Jargon

Joy Yap - May 11, 2016
Evolution of Ecommerce
Customer Experience

The Evolution of Ecommerce

Joy Yap - March 29, 2016
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