We started 2020 off with a bang – Glia was able to secure yet another Best of Show award. Glia’s CEO and Co-Founder, Dan Michaeli, took the stage at FinovatEurope 2020 in Berlin, Germany to demo our platform’s newest features and functions.
Dan Michaeli, Co-founder and CEO, presenting at FinovateEurope2020.
This years demo was focused around the importance of love being at the center of digital customer service – meaning by utilizing Glia’s digital-first platform your customers will love you, your agents will love you and your bots would love you – if they could.
The Glia Team Accepting Best of Show #8 at FinovateEurope 2020
Dan walked everyone through a live demo from both the customer and agent point of view. When demonstrating the agent side of the platform, he asked for a volunteer from the audience and was able to complete a full engagement live during the demonstration.
Next Dan demonstrated Glia’s AI management platform and was able to show how a customer could start an engagement with one bot, transfer to another bot OR transfer to a human agent and then transfer back to a bot seamlessly.
If you’re interested in seeing the full demo presentation, click here. If you’re interested in receiving a personalized demo to see how Glia can transform your digital customer service, click here.
