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Sunday, October 13, 2024
Glia Blog | Digital Customer Service Explained
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Posts by Maddy Osman
Maddy Osman
16 POSTS
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Customer Engagement
Visual Engagement and Customer Loyalty
Maddy Osman
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December 5, 2017
Customer Engagement
Measuring Customer Experience
Maddy Osman
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November 28, 2017
Customer Engagement
Understanding CSAT
Maddy Osman
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November 21, 2017
Customer Engagement
Ways to Exceed Customer Expectations
Maddy Osman
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November 16, 2017
Customer Engagement
Empathy and the Customer Experience
Maddy Osman
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October 26, 2017
AI Bots
Why AI Assisted Chat is the Future
Maddy Osman
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October 10, 2017
Customer Experience
Your Employees Are Defining Your CX
Maddy Osman
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September 19, 2017
Customer Engagement
Going Beyond Chat
Maddy Osman
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August 17, 2017
Customer Experience
What is Voice of Customer?
Maddy Osman
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June 26, 2017
Customer Experience
The Evolution of the Contact Center
Maddy Osman
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May 2, 2017
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