Glia Blog | Digital Customer Service Explained

Check out these 5 fantastic conferences for sales and marketing nerds all around the country! TechCrunch Disrupt Upcoming:  December 7-8, 2015 Location:  London, UK Disrupt is a fantastic...

This piece is the second installment in our Reaching A Millennial Audience series.  See part one, here. With childhoods spanning decades of rapid technological advancement,...

In December 2013, IBM released its annual 5 in 5 predictions. One of the predictions declared that “In 5 years, buying local will beat...

Selling to millennials can be complicated - especially if you are not one yourself.  Although they make up the largest ever generation (by 2020,...

Any developer can attest to the fact that the greatest feeling while programming is the one we get when we fall into “the zone”....

‘Disruption’ is the golden word for any startup in any industry, and Insurance is no different.  A company that truly ‘disrupts’ is automatically seen...

Still reeling from the end of FinTech Week (September 14th - 18th), the plethora of new technology disrupting the space is enough to leave...

Although storytelling has been called a ‘new trend’ in sales for years now, it has actually always been an essential part of any successful...

It seems almost counterintuitive to say the  online shopping experience, designed to eliminate the middleman and its associated costs, needs to bring back the...

In the Fall of 2013, Amazon launched a groundbreaking customer service feature available on their HD products. "Mayday" enables users to visually connect with...