bethanymcdonald, Author at Glia Blog | Digital Customer Service Explained

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touchpoints

Customer Experience

5 Pain Points That Show Why Omnichannel Customer Support is the...

bethanymcdonald - September 20, 2016

Privacy vs Oversharing

Customer Engagement

Privacy vs. Oversharing: The Ultimate Tradeoff in the Internet Age

bethanymcdonald - June 21, 2016

banks and credit unions

Customer Engagement

Banks vs. Credit Unions

bethanymcdonald - May 3, 2016

Innovating Insurance

Customer Experience

Innovating Insurance Through Mobile Technology

bethanymcdonald - March 24, 2016