Home Customer Support Page 2

Customer Support

Latest

With Infrequent Customer Interactions, Make Every one Count

July 17, 2020

The Times They Are a-Changing: Talent in the Contact Center Part 4: The Research Team

July 8, 2020

Next-Generation Video Banking

June 30, 2020

Glia Client Experiences – IDB Global Federal Credit Union

June 23, 2020

Cool Space + Cool Clients = Cool Vendor

June 18, 2020

The Times They Are a-Changing: Talent in the Contact Center Part 3: Rise of the Machines – Meet the Virtual Agent

June 11, 2020

Lending a Hand with Small Business Lending

May 29, 2020

Serving The Customer Of The Future

May 26, 2020

Poor Customer Service? This is (Probably) Why

Customer Support October 31, 2018

Why Bots Alone Are Not a Smart Way to Lower Customer...

Customer Support August 27, 2018

How Human Assisted AI Will Improve Your Customer Service

Customer Support August 3, 2018

Keeping Customer Experience Human

Customer Support June 14, 2018

Why Your CX Strategy Is Failing

Customer Support May 8, 2018

Design Thinking Can Help Build A Better Customer Experience

Customer Support May 1, 2018

Social Media and the Customer Experience

Customer Support April 24, 2018

Value of AI in Customer Service

Customer Support April 18, 2018

On the Podcast: How to Offer Amazing Customer Service with Shep...

Customer Support April 13, 2018

Benefits of Omnichannel Customer Engagement

Customer Support April 11, 2018

123...6 Page 2 of 6